Kun-Shafi Return & Refund Policy

At Kun-Shafi, your satisfaction is our top priority. We strive to provide you with the highest quality herbal supplements, but we understand that sometimes things may not go as planned. That’s why we offer a straightforward and hassle-free Return & Refund Policy to ensure you have a positive shopping experience.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@gmail.com. Please note that returns will need to be sent to the following address:  100 Carnaby Street, Stafford,Virginia, 22554

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@kunshafi.com. 

Damage and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@kunshafi.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
To start a return, you can contact us at support@kunshafi.com.. Please note that returns will need to be sent to the following address: [100 Carnaby Street, Stafford,Virginia, 22554] 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any return question at support@kunshafi.com.

Non-Returnable Items

For health and safety reasons, opened or used products cannot be returned unless they are defective or damaged.

How to Initiate a Return or Exchange

1. Contact our customer support team at [support@kunshafi.com/+1 7405276467] to request a return or exchange.

2. Provide your order number and details about the product(s) you wish to return.

3. Once approved, you will receive instructions on how to return the item(s).

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or defective product).

Your Satisfaction Matters

We are committed to providing you with premium herbal supplements that support your wellness journey. If you have any questions or concerns about our Return & Refund Policy, please don’t hesitate to reach out to us at [+1 7405276467].

Thank you for choosing Kun Shafi– where nature meets wellness.